Terms & Conditions

By placing an order and using this website you agree to be bound by the terms and conditions set out below. Please read them carefully before using this website. Refer to our Privacy Policy which contains information on how we use any data you supply us.

 

Price

We do our best to keep our prices fair. Prices are subject to change without notice according to fluctuating metal prices.

We reserve the right to refuse any orders where product information has been mis-published, including any discounts,  promotions or prices at any time and without prior notice.

 

Risk

Any risks in the goods passes to the purchaser when the goods are delivered. Please read your care of jewellery card included with your purchase or contact us with any enquiries if you are unsure.

 

Payment

Pre-payment is required on all orders. Goods will not be dispatched until payment has been received. 

Adelic Jewellery does not see your bank information or credit card details. Transactions are carried out for us via Shopify payments using Stripe Payments Services. Visit www.stripe.com for further information.

 

Delivery & Returns

Please refer to our 'Delivery' and 'Returns' pages for full and comprehensive detailing. Note that earrings and body jewellery will not be exchanged or refunded unless faulty.

Note that Adelic Jewellery will not accept responsibility for notifying carriers (on the purchasers behalf) of any claims for loss for damage, delay in transit or for non delivery.

Complaints of faulty items cannot be considered unless official notification is logged within 7 working days of receipt.

If the maufacture or delivery by normal route is delayed or made impossible by events beyond the control of Adelic Jewellery or an event falling within the means of the term 'force majeure" and in particular strikes, civil disturbance, act of God, storm, floods,  Adelic Jewellery shall not be liable for any delay, or failure to deliver which directly or indirectly is attributed to such events.

 

Discounts & Promotions

Adelic Jewellery reserve the right to terminate any discounts or promotions at any time and without prior notice.

Only one discount or promotion code is valid per person or household. We reserve the right to cancel any orders which do not comply. 

Using false details to claim or enter any discount or promotion will result in the in the discount or promotion becoming void or non-redeemable. 

Delivery charges are not included in any discounts or promotions. 

Discounts are not applicable for sale items.

 

Hallmarks

All Sterling Silver jewellery exceeding the statutory weight bear the British Hallmark which guarantees the fineness and quality of the metal used. 

 

Copyright

Without the permission of Adelic Jewellery, any use of this site or content including storing or copying any part for your personal or non commercial use is prohibited.

 

General

All weight measurements and dimensions are approximate only. 

We make every effort to display images with accuracy of shape, colour and size. However, sometimes variations may be out of our control due to many items being handmade or made from natural products. 

If an item becomes unavailable after the order has been accepted (due to a delay in stock positioning) we will notify you as soon as possible and you will not be charged for the out of stock items.

We reserve the right to change any part of these terms and conditions at any time and without notice.